Save money on your ICT bills with our Fixed Fee options
Mantaq Fixed Fee Support
- Appointed Mantaq certified IT engineer accountable for all IT infrastructure
- Fixed IT costs arranged and approved with client in an IT Service Level Agreement
- Granted access to unlimited IT knowledge and experience from Mantaq
- Suitable for complex network systems with a high-level of service desk needs
- Provide IT solutions for complex and demanding IT infrastructure requirements
Support Package includes:
- Unlimited remote support
- Discounted onsite support
- Faster response than Standard Support
- Dedicated ICT engineer available
- All inclusive proactive and preventative server maintenance
- 24×7 after-hours ICT support provided by appointed team member
- Automated system monitoring to detect problems before occurring
- Scheduled manager meetings to ensure IT needs are aligned and met
- Client-approved fixed fee quotes and scheduled upgrades and projects available
- Flexibility to modify your agreement as your needs evolve
- 24×7 Network and Server maintenance, fault detection and problem resolution