Mantaq Fixed Fee Support

Save money on your ICT bills with our Fixed Fee options


Mantaq Fixed Fee Support

  • Appointed Mantaq certified IT engineer accountable for all IT infrastructure
  • Fixed IT costs arranged and approved with client in an IT Service Level Agreement
  • Granted access to unlimited IT knowledge and experience from Mantaq
  • Suitable for complex network systems with a high-level of service desk needs
  • Provide IT solutions for complex and demanding IT infrastructure requirements


Support Package includes:

  • Unlimited remote support
  • Discounted onsite support
  • Faster response than Standard Support
  • Dedicated ICT engineer available
  • All inclusive proactive and preventative server maintenance
  • 24×7 after-hours ICT support provided by appointed team member
  • Automated system monitoring to detect problems before occurring
  • Scheduled manager meetings to ensure IT needs are aligned and met
  • Client-approved fixed fee quotes and scheduled upgrades and projects available
  • Flexibility to modify your agreement as your needs evolve
  • 24×7 Network and Server maintenance, fault detection and problem resolution